Privacy Policy

Introduction

Neuhaus Realty Group ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Property preferences and search criteria
• Messages and inquiries you send through our contact forms
• Information provided during property showings or consultations

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Send you property listings that match your criteria
• Schedule property showings and consultations
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We may share your information with:

• MLS and Real Estate Partners: To facilitate property searches and transactions
• Service Providers: Third parties who help us operate our website and provide services (email providers, CRM systems)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic (Google Analytics)
• Prevent spam on our contact forms (reCAPTCHA)

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

Third-Party Services

Our website uses the following third-party services:

• Google Analytics: Website analytics and traffic analysis
• Google reCAPTCHA: Spam protection for forms
• Brevo: Email delivery services
• MLS/IDX: Property listing data

These services have their own privacy policies governing the use of your information.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Neuhaus Realty Group
• Email: [email protected]
• Phone: 512-366-3270